Make a Claim

Use the 'Make a Claim' button on the page below.

Thank you for your enquiry! We will be in touch ASAP.

Oops! Something went wrong! Please give us a call on 1300 509 508 or email info@onesure.com.au

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Claims

When the worst happens and you need to make a claim, OneSure Insurance is here to guide you through the process and ensure a speedy and favourable outcome. At OneSure, we pride ourselves on the way we support our business & personal clients when they need to make a claim.

We understand that even the smallest claims can be a worry and a hassle. That is why we are here to help. Our well-trained and helpful staff use tried and tested claims-handling procedures to guide you through the process, providing the advice and support you need to get the best resolution you can.

It is important to notify us of your claim at the very earliest opportunity, as any delay could affect the acceptance of your claim or lead to greater loss or damage.

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Submit a Claim

Thank You!

One of our team members will be in touch shortly!

Oops! Something went wrong

Please give us a call on 1300 509 508 or email info@onesure.com.au

Claim Lodgement Process

NOTIFY

Notify us of any incident which may lead to an insurance claim as soon as possible – prompt notification can contribute towards achieving a speedy settlement with the insurer.

SUBMIT

Your broker will send or direct you to the specific claim form relating to your claim. Complete this form with as much detail as possible, including photos, inventory of items and proof of ownership.

COMPLICATED CLAIM?

Substantial losses or complicated claims may require the services of an assessor, which we will arrange on your behalf.

WE LIAISE

We will liaise with insurers on your behalf regarding the next steps, ensuring we keep you well informed along the way.

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OneSure can access a seamless emergency service to you 24 hours a day, 7 days a week, nation-wide for any assistance that may be required.